Dispute Mediation
MarDAO participants ("kolaborators") receive $KOLAB for voting on the resolution of customer disputes. All aspects of the customer dispute process can be changed through a successful proposal to the DAO.
KOLab employs a slashing mechanism to discourage large stakers from refunding transactions they initiated by dominating the mediation vote.
Let's denote:
S: Staked tokens of a user
P: Slashing percentage
M: Misbehavior score
C: Cooldown period in epochs (a specific time period)
R: Reputation damage (a reduction in reputation points)
Slashing Penalty:
Cooldown Period:
Reputation Damage:
Misbehavior Score Calculation:
This can be a complex function based on various factors. A simplified approach could be:
Where:
FD
: Number of false disputesCO
: Collusion score (based on the complexity and impact of the collusion)SA
: Number of Sybil accounts detectedBR
: Bribery score (based on the amount of bribes offered or accepted)w1
,w2
,w3
,w4
: Weights assigned to each factor, determined by the DAO's governance.
Implementing the Slashing Mechanism
Misbehavior Detection:
Use a combination of on-chain and off-chain techniques, including:
Smart contract analysis
Social graph analysis
Machine learning algorithms
Evidence Gathering:
Collect evidence of misbehavior, such as transaction logs, social media posts, and witness testimonies.
Community Voting:
Allow the DAO community to vote on the severity of the offense and the appropriate punishment.
Slashing Execution:
Once a user is found guilty, their staked tokens are slashed, and they are subjected to a cooldown period and reputation damage.
The parameters of the slashing mechanism can be adjusted over time to adapt to changing circumstances through successful MarDAO proposals.
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